Shipping policy
Shipping Policy
Free worldwide shipping
We offer free standard shipping on all orders, wherever you are.
Processing time
Orders are processed within 1–3 business days. You'll receive a confirmation email when you order, and another with tracking details once your parcel ships.
Estimated delivery times (from dispatch)
• United Kingdom: 7–15 business days
• Europe: 7–15 business days
• United States: 7–15 business days
• Rest of the world: 10–20 business days
These are estimates, not guarantees. Delivery may take longer during busy periods (October to December) or due to customs delays.
Customs, duties and taxes
Orders shipped outside the UK may be subject to import duties or taxes charged by the destination country. These are the customer's responsibility.
Missing or delayed orders
If your order hasn't arrived after 20 business days, email us at drop.ashyuri235@gmail.com with your order number and we'll investigate.
Wrong address
Please double-check your address at checkout. We can't be responsible for parcels sent to an incorrect address provided by the customer.